Cancellation policy

1. Introduction Traviocom Services Pvt. Ltd. (“Traviocom”, “we”, “our”, “us”) is committed to providing a transparent and smooth shopping experience. This Cancellation Policy outlines the terms under which orders placed on our website may be cancelled.

2. Order Cancellation Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier. Once the order has been shipped, cancellation is not permitted.

3. Cancellation Process To request a cancellation, please contact us with your Order ID and registered details.

• Order ID
• Registered Email ID
• Reason for cancellation

You can contact us at: traviocom@gmail.com

4. Refund on Cancellation If your cancellation request is approved, the refund will be processed within 5–7 business days. The refund will be credited to the original payment method used at checkout.

5. Non-Cancellable Orders The following orders are not eligible for cancellation:

• Orders that have already been shipped
• Customized or personalized products
• Products purchased during special promotions or clearance sales (if specified)

6. Company Rights Traviocom reserves the right to cancel any order due to stock unavailability, pricing errors, or suspicious transactions. In such cases, a full refund will be issued automatically.

7. Changes to this Policy We reserve the right to update this Cancellation Policy at any time. Changes will be posted on this page.

8. Contact For any queries regarding cancellations, please contact our support team at traviocom@gmail.com.